Privacy policy

🔹 INTRODUCTION

BlackBay ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit www.blackbay.co.in.

🔹 INFORMATION WE COLLECT

1. Personal Information
When you purchase something from our website, we may collect the following information:

  • Name

  • Email address

  • Shipping/billing address

  • Contact number

  • Payment details

2. Non-Personal Information
We also collect general data such as:

  • Browser type

  • IP address

  • Pages visited

  • Device and session data

🔹 HOW WE USE YOUR INFORMATION

We use your data to:

  • ✅ Process and fulfill your orders

  • ✅ Send order updates and tracking information

  • ✅ Improve our website performance and customer experience

  • ✅ Send marketing emails, only if you’ve opted in

🔹 COOKIES

We use cookies to enhance your browsing experience.
Cookies are small data files stored on your browser to:

  • Recognize repeat visitors

  • Remember cart items

  • Understand how you use our site

You may choose to disable cookies in your browser settings.

🔹 SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal data.
We only share your information in these cases:

  • With logistics/payment partners to process your orders

  • With trusted service providers for website management

  • When required by law (e.g., fraud prevention, legal compliance)

All third parties we work with are bound to protect your data.

🔹 DATA SECURITY

We implement strict security practices to protect your data.
However, no method of internet transmission is 100% secure.
You agree to use our platform at your own risk and understand the limitations of digital security.

🔹 YOUR RIGHTS

You may:

  • Request to view or correct your stored data

  • Ask us to delete your data

  • Opt out of marketing communications

To make any of these requests, email us at:
📧 blackbay21269@gmail.com

🔹 CHANGES TO THIS POLICY

We may update this policy to reflect legal, operational, or security changes.
Please check this page regularly to stay informed of any updates.

🔹 CONTACT US

If you have questions or concerns about this Privacy Policy, contact our team:

📧 Email: blackbay21269@gmail.com
📍 Website: www.blackbay.co.in