At Black Bay, approved returns are issued as Black Bay store credit rather than a monetary refund. This Refund Policy explains the applicable store credit terms.

By placing an order with Black Bay, you acknowledge the terms described in this Refund Policy.

1. Refund Eligibility

Eligible products may be returned within 7 days of delivery, subject to the conditions mentioned in our Return & Exchange Policy.

2. Refund Method

Approved returns are issued as Black Bay store credit rather than a monetary refund.

3. Store Credit Validity

Black Bay store credit is valid for 1 year from the date of issue.

4. Pickup Charges

A ₹100 pickup charge applies to standard return requests.

5. Return Conditions

Please review our Return & Exchange Policy before initiating a return. Returns are subject to the eligibility and condition requirements stated in that policy.

6. Contact Us

For shipping or order-related queries, please contact us at:

Email: Blackbay21296@gmail.com
Phone: +91 9971866399

Our team will be happy to assist you.